1. The company has established a “Corporate Governance Unit” responsible for planning corporate governance and ethical business operations. Its primary duties include providing the board with necessary information for business execution and updates on regulations related to company operations to assist directors in complying with laws. The “Corporate Governance Officer” reports to the Board of Directors at least once annually on the company’s implementation of corporate governance, ethical conduct, and stakeholder communication.
2. For the year 2024 (Year 113 of the ROC calendar), the governance officer presented the report to the Board on August 13, 2024.
| Stakeholder | Purpose of Engagement | Key Issues | Communication Methods / Frequency | 2024 Implementation Summary |
|---|---|---|---|---|
| Shareholders | To protect investment returns, ensure governance transparency, provide timely updates on operations and financial status, safeguard shareholder rights, and encourage participation in decision-making. | Operational performance, financial reporting, corporate governance, sustainability, risk management | Annual General Meeting / annually Financial Reports / quarterly Company Website / real-time Investor Briefings / quarterly Material Announcements / as needed |
Annual meeting and report held in May Sustainability Report published in August Four investor briefings conducted Regularly published financial reports and monthly revenue/profit updates Disclosed material information as required by regulators |
| Employees | To provide a safe and healthy work environment, protect employee rights, support professional growth, foster belonging and engagement, and enhance morale and productivity. | Occupational safety, labor relations, training and development, compensation and benefits, sustainability | Labor-Management Meetings / quarterly Occupational Safety Committees / quarterly Suggestion Boxes / as needed Feedback Channels / as needed Employee Grievance Hotline / as needed |
One union meeting held by the Chairperson in response to employee complaint Four labor-management and four welfare committee meetings 132 training courses held, totaling 118 hours, with 368 attendees Total training expenditure: NT$4.07 million |
| Suppliers / Contractors | To build fair, impartial, and mutually beneficial partnerships, ensure supply chain stability, enhance supplier quality and delivery capability, and promote shared growth in technical and management standards. | Procurement practices, sustainability issues, supply chain management, legal compliance | Supplier Evaluation / annually | Supplier evaluation conducted at Guantian Plant |
| Customers | To provide high-quality products and services, meet customer needs, enhance satisfaction and trust, maintain brand reputation, and foster long-term partnerships. | Product quality, customer satisfaction, legal compliance, data privacy | Business Contact Window / as needed Company Website / real-time |
Business units proactively contacted customers based on operational needs to ensure smooth service and understand customer feedback |
| Regulatory Authorities | To ensure legal and policy compliance, maintain regulatory transparency, proactively report operational conditions, and support policy implementation. | Business integrity, legal compliance, environmental protection, public safety | Official Correspondence / as needed Regulatory Briefings / as needed |
Actively participated in regulatory meetings, initiatives, policy discussions, and collaborative projects to fulfill compliance and oversight obligations |
| External Auditors | To ensure the integrity and accuracy of internal controls (including financial and operational), enhance transparency and trust, improve governance and risk management, and ensure regulatory compliance. | Business integrity, corporate governance, legal compliance | Direct Communication / real-time Financial Reports / quarterly |
Quarterly publication of CPA-reviewed or audited financial statements; conducted GHG inventory with third-party assurance |
| Community & Society | To foster harmony with local communities, fulfill corporate social responsibility, support local development and environmental protection, advance public welfare, and build a positive corporate image and reputation. | Community engagement, social impact, local development, philanthropy | Visits to local leaders and residents / as needed Community event sponsorship / as needed |
Hosted senior care activities in Madou’s Makou Community Sponsored 60 meal boxes and NT$20,000 Mid-Autumn meal fund for Bitou Village elders Guantian Steel Volunteer Team organized activities and provided services for seniors in Bitou Village |